Important Public News Release

Newfoundland and Labrador Public Libraries releases EY Final Report on Library System Review.

Important Information on the Library System Review

For information on the Library System Review by EY please visit our information page.

Print

What We Heard

The following documents present participant feedback from the 11 public consultation sessions held across the province from October 5 to November 8, 2016.


Due to feedback from the initial sessions in Bay Roberts and St. John's, the format for subsequent sessions was modified in order to provide for a more open dialogue amongst participants. The "What We Heard" documents for subsequent sessions are reflective of this format change.

Print

Frequently Asked Questions

 

Q: What is the objective of the review?

A: The objective of the review is to examine the current state of the library system in the Province, engage stakeholders, explore innovations and leading practices in library service delivery in other jurisdictions, and provide recommendations for the improvement of the library system in the Province.The outcomes of the review will provide guidance and considerations for Provincial Government and the Provincial Information and Library Resources Board to support them in making decisions regarding library system service delivery.

Q: What are the objectives and format for the public consultations?

A: The objectives of the public consultations are to provide Newfoundlanders and Labradorians with the opportunity to voice their opinions and contribute to a provincial dialogue on the current and future state of the public library system. All consultations will follow the same format which consists of two hour roundtable discussions centered around three standard questions.

Q: If I can't attend the public consultations, can I still participate in the consultation process?

A: There are multple ways to provide feedback including:

  • An online survey, accessible at: http://fluidsurveys.com/s/nlpl-public/
  • A written submission form accessible at http://review.nlpl.ca
  • Additional information and assistance can be obtained at any of the 94 public library locations accross the province, by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling (709) 729-6281

Q: How long will the survey be accessible online?

A: The survey will be accessible to the public until November 4, 2016.

Q: Why aren't there public consultations in each community / library?

A: Performing reviews in each community would have been very costly. In order to provide as many people as possible with the opportunity to participate in the consultations, the locations of the 10 in-person sessions are spread out throughout all regions of the province. People who are not able to attend in person will be able to complete an online survey or a written submission answering the same questions that will be posed at the in-person consultation sessions.

Q: How were the locations for the public consultations decided?

A: The locations were chosen based on a number of factors:

  • equal representation in each of the four regions (Eastern/Central/Western/Labrador)
  • central / easily accessible locations within each region
  • availability of a facility which could accommodate a large number of participants

Q: When will the outcomes of the review be available to the public?

A: The final report will be issued in the new year

Print

Scope and Operating Principles of the Library System Review


Scope

This review will consider the overall purpose of the library system in Newfoundland and Labrador. EY has been engaged as an external consultant to undertake the library review. Key components of the review are:

  • Provincial consultations, including:
    • Public roundtable and stakeholder consultation sessions held across the province;
    • Public survey;
    • Internal public library staff survey; and
    • Acceptance of written submissions.

  • Analysis of the current service delivery landscape, including:
    • Locations;
    • Types of services currently offered;
    • Service delivery methods;
    • Service standards; and
    • Usage

  • Review of the current governance structure
  • Research of innovations and leading practices from other jurisdictions

EY will deliver a final report to the Provincial Government and the Provincial Information and Library Resources Board to provide recommendations and considerations to inform decision-making of the future of the provincial public library system.


Operating Principles

  • The purpose of this review is to examine the current state of the library system in the Province, engage stakeholders, explore innovations and leading practices in library service delivery in other jurisdictions, and provide recommendations to inform decision-making on the future of the library system in the Province.
    • EY, the consultant engaged on this review, will not be making recommendations in relation to the closure of specific libraries, but will propose guidance and considerations for the Provincial Government and the Provincial Information and Library Resources Board to support them in making decisions regarding library system service delivery.

  • The report produced by this review should feed into a broader strategy for improving the Province‚Äôs library system.

  • The recommendations and road-map to be presented in the report will require prioritization based on a number of factors, some of which include: need/demand, logical sequencing (including laying down the basic foundations for library services), and fiscal realities. Any recommendations made will consider implications to the Public Libraries Act

Contact us.